Instructions for using Grab in Da Nang and Hoi An: Convenient and fast

Using Grab in Da Nang and Hoi An is easy and convenient. You just need to download the app, set up an account and make payment, then choose the vehicle that suits your needs. 

However, pay attention to travel time, price, payment method and weather conditions to have the most convenient trip!

In this article, we will guide you in detail on how to use Grab in Da Nang and Hoi An, from how to book a car, choose the right vehicle to tips to help you have a convenient and time-saving trip. You will discover available Grab services, important notes and simple payment methods. Find out now to make your trip easier, faster and more economical than ever!

1. Install and log in to Grab

Instructions for using Grab in Da Nang and Hoi An: Convenient and fast
Image: Grab

Before using Grab, you need to download the Grab app from Google Play (for Android) or App Store (for iOS). After downloading, you need to log in or create a Grab account if you do not have one.

Steps to log in/register:
  • Open the Grab app.
  • Log in with Facebook, Google, or phone number.
  • Enter personal information, including phone number and email address.

2. Set up payment method

Grab supports multiple payment methods such as cash, credit card, debit card or GrabPay e-wallet. You can set up payment methods in the "Account" section of the app.

Steps to set up payment:
  • Go to "Account" section.
  • Select "Payment Method".
  • Choose to pay by cash or credit/debit card. If you choose to pay by card, enter your card information into the app to complete.

3. Select Grab service type

Grab in Da Nang and Hoi An has the following main services:
  • GrabCar: Private taxi service, 4-seater or 7-seater car.
  • GrabBike: Motorbike service, saving time traveling in crowded cities.
  • GrabFood: Food delivery service, if you want to enjoy delicious food without going out.

4. Book a Grab car

Once you have set up your account and payment method, you can start booking a ride.

Steps to book a Grab ride:
  • Step 1: Open the Grab app and determine your location (the app will automatically detect your location via GPS).
  • Step 2: Enter the destination address in the "Destination" box.
  • Step 3: Select the type of service you want (GrabCar, GrabBike, GrabFood, etc.).
  • Step 4: Confirm information and click "Book a ride".
  • Step 5: Wait for the driver to pick you up (the app will display driver information and arrival time). 
Note: Make sure you choose the right location and vehicle type to suit your travel needs.

5. Track your trip and make payments

Once the driver receives your order, you can track your trip on a map in the Grab app.

After the trip ends:
  • Payment: The application will automatically calculate the service fee, you just need to pay via the installed method (cash or card).
  • Rate your driver: You can rate your driver and your trip after completing it. This is one way to help Grab improve the quality of service.

6. Some tips and notes when using Grab in Da Nang and Hoi An

GrabCar vehicle characteristics: GrabCar transport service vehicles usually have yellow license plates according to the law.

Safety: Only book a ride via the mobile app and get on the exact ride you booked. Communicate with the driver about your destination and any additional costs (if any) before starting your journey.

Waiting time: During rush hour, it can take longer to find a ride. You can try changing your pickup location or choosing a different time to travel.

Luggage: If you have large luggage, choose GrabCar instead of GrabBike. GrabCar will help you move more easily without worrying about carrying luggage.

Area limitations: Grab service is mainly concentrated in large urban areas such as Da Nang. For suburban areas or some areas in Hoi An, Grab may not operate or have few drivers. You should check before booking.

Adjusting the itinerary: In case you want to change the destination in the middle of the trip, you can ask the driver to change the itinerary directly on the application.

7. Things to note when traveling from Da Nang to Hoi An

Distance: The distance from Da Nang to Hoi An is about 30-35 km. If you go by GrabCar, the cost will range from 250,000 - 350,000 VND depending on the type of vehicle and distance traveled.

Price: For GrabBike, the price will be cheaper than GrabCar, from 100,000 - 200,000 VND for the distance from Da Nang to Hoi An, depending on the distance traveled.

Weather conditions: Pay attention to the weather when traveling by GrabBike, because heavy rain will affect comfort and safety. You can switch to GrabCar if you do not want to get wet.

Tips for the driver: This fee is not required when booking a car. Travelers can tip the driver based on their feelings about the trip.

8. GrabFood in Da Nang and Hoi An

GrabFood: If you want to order food, GrabFood is available in both Da Nang and Hoi An, allowing you to enjoy local specialties without having to go out.

Delivery time: GrabFood may take longer to deliver, especially during peak hours.

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